Elevate your customer satisfaction with our expert customer support services, tailored to exceed expectations.

How much will customer support outsourcing cost for me?

Services Offered

Let’s talk to find out what services are going to be right for you!

- Application Support Engineer
- Customer Support Representative
- Technical Support Representative
- Live Chat Agents
- Email Support Specialists

Benefits of outsourcing

Cost Savings: Outsourcing engineers can significantly reduce expenses associated with hiring and maintaining an in-house team. This includes salaries, benefits, office space, equipment, and other overhead costs.

24/7 Operations and Support: Daedalus is able to provide round-the-clock development and support. This ensures continuous progress and responsiveness to client needs.

Focus on Core Competencies: Outsourcing software engineering tasks allows companies to focus their internal resources and attention on core business activities, strategic initiatives, and innovation, while leaving technical development to experts.

Scalability: Outsourcing provides flexibility in scaling development resources up or down according to project requirements. Companies can quickly augment their teams during peak periods or scale back during slower times, without the need for extensive hiring or layoffs.

How it works

Day 1

Initial meeting to further understand your requirements and assess service needs.

Day 3

Following our assessment, we will send a quotation for the service.

Day 7

Finalize the agreement and signing of the contract.

Day 21

Complete the recruitment process and begin the training program.

Day 30

Finish the training program and initiate the service.

Day 60

Assessment of the service and implementation of necessary adjustments as required.

Let's get to

work.

Improve the way you do work and upscale your business with us.

Talk to us

hello@daedalusitsolutions.com